Our Premier Office Equipment Support Services

Our knowledgeable office equipment consultants can provide you with excellent advice and guidance on the following matters: 

• Interterritorial Delivery Solutions for National Accounts
• Office & IT solutions and application
• Remote Training and Support
• Scan Solutions
• Color Print Media
• Document Workflow

Enjoy less downtime and faster responses to your calls. Our help desk staff utilizes a state-of-the-art customer call management system that proactively directs your call to an available software engineer who can answer your questions about our software products.

We utilize Cannon ImageWare™ remote to monitor your office equipment activity through remote servers. With this powerful tool, we can foresee potential or reoccurring issues, update you on these concerns, and promptly dispatch our Cannon Certified Technicians.

 
In an era that focuses on efficient business operations and competitive edge, IT directors and chief information officers (CIOs) face the critical task of managing and controlling costs associated with procuring and operating office technologies. This is where our company’s unparalleled project management solution comes in. 

When IT directors and CIOs partner with us for this office equipment support service, they can expect invaluable assistance navigating budget allocations and service contracts for the procurement, operation, and upkeep expenses of workplace technologies. We stand as a crucial ally for them and their responsibilities in balancing investing in office machinery for their organizations, operating and maintaining these devices, and sustaining cost-efficiency for the future. 

 
We understand the vital role that knowing how to operate your workplace machinery plays in the success of your business. That is why we provide a full suite of web-based and hands-on training to ensure your team is proficient with your latest systems and technologies. This office equipment support service also provides additional education for new hires, department transfers, or promotions to keep your operations running smoothly. 

 
Establish a tailored maintenance schedule with this office equipment support service to ensure optimal workplace technology performance. Each maintenance visit includes preventive cleaning and inspections, allowing your operations to run seamlessly. During the course of our business relationship, our skilled office equipment consultants will ensure your machinery’s system configuration and software are maintained and up to date with the requirements of Canon USA.